ISS receives award

Published 4:30 pm Monday, August 14, 2017

AMERICUS — Innovative Senior Solutions announced today that it has received both the 2017 Best of Home Care — Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. Innovative Senior Solutions] is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate Innovative Senior Solutions on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care — Employer of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Innovative Senior Solutions has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback. Innovative Senior Solutions Innovative Senior Solutions has earned the 2017 Best of Home Care — Provider of Choice and Employer of Choice awards in the following satisfaction categories measured by Home Care Pulse: Provider of Choice -Recommend Provider, Daily Life, Work Ethic of Caregivers, Ability of Caregivers, Compassion of Caregivers, Client/ Caregiver Compatibility and Employer of Choice -Training Received, Clear Expectations, Caregiver Recognition, Client/ Caregiver Compatibility
“Receiving these rewards is very important to our company and it demonstrates our dedication to “Transforming the Care Experience “, says Eshonda Blue, CEO of Innovative Senior Solutions.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Marcum. “We are happy to recognize Innovative Senior Solutions as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”